Privacy Policy

Welcome to HBN Lubricant.

At HBN Lubricant, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, contact us, submit an enquiry, apply for a dealership or distributorship, complete online forms, interact with our advertisements, or communicate with us through phone, WhatsApp, email, social media, or any other communication channel.

By using our website or submitting your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

We may collect the following information when you voluntarily provide it to us:

  • Full Name

  • Mobile Number

  • Email Address

  • Business or Company Name

  • Business Type

  • City, State, and Country

  • Address (where applicable)

  • GST Number (if applicable)

  • Product or Service Interest

  • Dealership or Distributorship Information

  • Messages, enquiries, or any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visit

  • Referring Website

  • Cookies and Similar Technologies

  • Website Usage Statistics

2. How We Use Your Information

We use the information collected for legitimate business purposes, including to:

  • Respond to your enquiries and requests.

  • Contact you regarding our products and services.

  • Provide quotations, catalogues, technical information, and product support.

  • Process dealership, distributorship, or business partnership enquiries.

  • Improve our website, products, and customer experience.

  • Send business updates, promotional offers, newsletters, and marketing communications where permitted by applicable law.

  • Maintain internal records and business operations.

  • Detect, investigate, and prevent fraud or unauthorized activities.

  • Comply with legal, regulatory, or contractual obligations.

3. Facebook Lead Ads & Other Marketing Platforms

If you submit your information through Facebook Lead Ads, Instagram Lead Forms, Google Ads, or any other marketing platform, your information will be used only for purposes related to your enquiry, customer support, dealership opportunities, product information, quotations, and business communication.

We do not sell your personal information to advertisers or third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze visitor behavior and website traffic.

  • Enhance your browsing experience.

  • Improve website performance and security.

You may disable cookies through your browser settings. However, doing so may affect certain features of our website.

5. Sharing of Personal Information

Your privacy is important to us.

We do not sell, rent, trade, or otherwise commercially distribute your personal information.

We may share your information only in the following circumstances:

  • With authorized employees and representatives of HBN Lubricant.

  • With trusted third-party service providers who assist us in operating our business under strict confidentiality obligations.

  • When required by law, court order, or government authority.

  • To protect our legal rights, customers, employees, business interests, or property.

  • In connection with a merger, acquisition, or transfer of business assets, where permitted by law.

6. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Although we use industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services.

  • Respond to customer enquiries.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Withdraw consent for future marketing communications.

  • Request details regarding how your information is processed.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to external websites or services, including but not limited to:

  • Facebook

  • Instagram

  • WhatsApp

  • LinkedIn

  • Google Maps

  • YouTube

These websites operate independently and have their own privacy policies. HBN Lubricant is not responsible for the privacy practices, content, or security of third-party websites.

10. Children’s Privacy

Our website and services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

11. International Visitors

If you access our website from outside India, please note that your information may be processed and stored in India, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the handling of your personal information, please contact us.

HBN Lubricant

Phone: +91 99138 74202

Email: info@hbnlubricant.com

Business Address:

Third Floor, Plot No. 6, Dwarkesh Industries,
Bardoli Road, Bagumara, Chalthan,
Surat, Gujarat – 394317, India.

14. Consent

By accessing or using this website, submitting an enquiry, completing an online form, applying for a dealership or distributorship, contacting us through WhatsApp, phone, email, social media, or any other communication channel, you consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of this website and refrain from submitting personal information.